Heights Libraries
Cleveland Heights-University Heights
"Opening Doors, Opening Minds"
Cleveland Heights-University Heights
"Opening Doors, Opening Minds"
Branch Locations
Mission, Vision, Values & Strategic Directions
Approved July, 2005
Mission Statement
Opening Doors, Opening Minds
Vision Statement
We will know we are succeeding when…
- Our services and facilities appeal to all ages.
- Our collections, services and staff are outstanding.
- We have established the library as a Third Place, or “someplace other than work or home where a person can go to... feel part of the community.”
- We remain focused on the needs of our customers.
Values Statement
We place great value in:
- Education and literacy,
- Understanding and responding to the needs of our customers,
- Effective management of financial resources,
- Assuring that our libraries remain free for all,
- Effective management and development of human resources, resulting in a diverse and culturally competent staff,
- Quality in all we do,
- Intellectual Freedom,
- A climate for innovation and change,
- Respect and tolerance for diverse viewpoints and individual differences,
- Integrity and ethics in the workplace,
- Shared organizational decision making and responsibility,
- Open, timely and effective internal and external communications.
- Contributing to a culture of respect and comfort for all.
Cleveland Heights – University Heights Public Library | 2345 Lee Road
Cleveland Heights, OH 44118 | 216.932.3600
About Us | Internet Access Policy | Privacy Statement | News | Sitemap
Cleveland Heights, OH 44118 | 216.932.3600
About Us | Internet Access Policy | Privacy Statement | News | Sitemap

