CHUH Library > Services > Tax Information

Because of the increased popularity of electronic tax filing, beginning with the 2010 tax year, the IRS will no longer send out paper income tax packages to individual or business taxpayers. Printable tax forms and instructions are available through the IRS website at www .irs .gov, and there are free options for taxpayers who wish to begin filing electronically.

The AARP Tax-Aide program will be available again this year at the Lee Road Library. Individual appointments should be made in advance and can be scheduled beginning January 18 and will extend through April. To make an appointment, please contact reference staff at (216) 932-3600. For more information about the AARP Tax-Aide program, please visit their help page or call 1-888-AARP-NOW.

The following list of free options available for taxpayers originated at the IRS web site:

Individuals making $49,000 or less can use the Volunteer Income Tax Assistance program for free tax preparation and, in many cases, free electronic filing.
Individuals aged 60 and older can take advantage of free tax counseling and basic income tax preparation through Tax Counseling for the Elderly.
IRS Free File provides options for free brand-name tax software or online fillable forms plus free electronic filing. Everyone can use Free File to prepare a federal tax return. Taxpayers who make $58,000 or less can choose from approximately 20 commercial software providers. There’s no income limit for Free File Fillable Forms, the electronic version of IRS paper forms, which also has free e-filing.

Did You Know?
Some filers may experience a delay in their ability to e-file when claiming certain tax credits or deductions. Please see the following link for more information:
http ://www .irs .gov /newsroom /article /0,,id =233449,00.html ?portlet =7

What’s New?
Tax changes for individuals: http ://www .irs .gov /formspubs /content /0,,id =178012,00.html

E-file Options:
e-file: http ://www .irs .gov /efile /index .html
e-file for individual taxpayers: http ://www .irs .gov /efile /article /0,,id =118508,00.html

Free Federal Online Filing Options:
Traditional Free File is a no-cost tax preparation and electronic filing program that is available for individuals with incomes of $57,000 or less in 2010. The software asks simple questions
http ://www .irs .gov /efile /article /0,,id =118986,00.html

Forms Commonly Filed: http ://www .irs .gov /efile /article /0,,id =202447,00.html

Frequently Asked Questions: http ://www .irs .gov /faqs /index .html ?portlet =5

Taxpayers’ Rights: http ://www .irs .gov /advocate /article /0,,id =98206,00.html

Telephone Assistance
For Individuals: 1-800-829-1040 (M-F 7am - 10pm ET)
For Businesses: 1-800-829-4933 (M-F 7am - 10pm ET)
Exempt Organizations: 1-877-829-5500 (M-F 8am - 8pm ET)
Hearing Impaired: 1-800-829-4059 (TDD) (M-F 8am - 11pm)

Where to File Addresses
http ://www .irs .gov /file /article /0,,id =100854,00.html

Additional Resources:

Local IRS Taxpayer Assistance Center:
1240 E. Ninth St.
Cleveland, OH 44119
(216) 522-4048
M-F 8:30am - 4:30pm

Taxpayer Advocate Service of the IRS:
1-877-777-4778
http ://www .irs .gov /advocate /index .html

Locating Tax Forms

A selection of Ohio and federal individual income tax forms are available for free at Heights Library during tax season. We are happy to print out any forms that are not available in the display.
State and federal tax forms can be downloaded and printed from state and federal sites.
Internal Revenue Service: www.irs.gov
Browse for Forms/Publications
Ohio Department of Taxation: http://tax.ohio.gov
Browse for Forms/Publications
Employer and information forms such as W-2, 1098 and 1099 forms can be ordered directly from the IRS.
Income tax forms for other states can be located through the Federation of Tax Administrators.

• Contacting the IRS

Phone:	Live Assistance: Mon- Fri, 7:00 a.m. - 10:00 p.m. Sat, 10:00 a.m. - 3:00 p.m., Mid Jan.-April 15	800-829-1040
	Order Forms & Publications: Mon-Fri, 7:00 a. m.- 10:00 p.m.	800-829-3676
	Teletax Topics:	800-829-4477
	Taxpayer Advocate Office	216-522-7134 or 877-777-4778
	Hearing Impaired:	800-829-4059

For local offices of the IRS in Ohio, see the IRS "Contact my local office in Ohio".

Website:	http://www.irs.gov Use the IRS Home Page to get federal tax forms with instructions, publications, tax law changes, and other tax information for individuals and businesses.

• Contacting the Ohio Department of Taxation

Phone:	Live Assistance: Mon - Thurs 9:00 a.m. - 4:45 p.m. Friday 9:00 a.m. - noon	Individual - 800-282-1780 Business - 888-405-4039
	Order Forms:	800-282-1782
	Hearing Impaired:	Ohio Relay for the Hearing Impaired 800-750-0750
Website:	http://tax.ohio.gov

Municipal and School District Tax information and Complaint of Property Valuation forms (pdf)

• City Tax Information

- Cleveland Heights Tax Information
- University Heights Tax Information
- Regional Income Tax Authority

Taxpayer Assistance Programs

Cleveland Heights City Hall offers free tax help Monday through Fri 8am to 5:30pm.
Call 216-291-3978, ext. 2 for more information.
AARP Tax Aide Program
Volunteers assist seniors and low income taxpayers in preparing their federal and state income tax returns. Check for eligibility, locations and times.
Ohio Benefit Bank - Ohio Benefit Bank can help you file your taxes for free if your household income is $54,000 or less. For more information, including about OBB sites and tax clinics near you, call 800-648-1176
United Way 211/First Call For Help
211 - Call 2-1-1 if calling within Cuyahoga County. Alternate number: (216) 436-2000
Cleveland Taxpayer Service Center
Cleveland State Office Tower
615 W. Superior Avenue, 5th floor
Cleveland, OH 44113-1891
Fax Machine (216) 787-3710
Individuals (800) 282-1780
Businesses (888) 405-4039
Map and Driving Directions
Ohio Society of Certified Public Accountants Referral Service
For referral to a qualified CPA in your area.

Electronic Tax Filing Information

Electronic filing may be completed using a personal computer and internet access. Follow instructions from the IRS and the State of Ohio.
File IRS online for free - IRS Free File
A special note about E-filing using library computers:
Whereas E-filing may be done at library computers, taxpayers must be alerted to the fact that our computers are configured to be public access machines and not personal computers. Therefore, e-filing at the library is not recommended for a number of practical reasons. The library does not allow users to install tax preparation software on its computer terminals and you may not be allowed enough time on a computer to complete your filing. Heights Library clearly states that it is not responsible for any liability that may occur as a result of the disclosure of financial or other personal information over the system.