Strategic Plan Update, February 2017
At the January 23 board meeting, Heights Libraries Trustees approved our next two-year strategic plan. This is more of an immediate action road map, a dynamic guide to making priority decisions than a plan meant to sit on a dusty shelf. We mean business. And since it will guide all we do, we think it best to share with everyone and invite them to join us in our work.
Throughout most of 2016, the entire library staff engaged the community in surveys and interviews to find out what their own goals and aspirations are. These we included in our planning and you will find that we have turned our thinking about the library outward toward what our community needs.
Strategic goals for 2017-2018
- Foster diversity, equity, and inclusion
- Seek opportunities to promote an environment of safety and security for the community
- Provide opportunities to positively impact community members’ growth and personal development
- Be proactive in facilitating communication and be a bridge builder for community concerns
As we formalize what steps we will take to reach these goals, we will communicate with you, our community members.
In the meantime, talk to us.
How do you think we should be fulfilling these four goals? What is your dream for our community? I’d love to hear from you. Please feel free to email me at firstname.lastname@example.org and use the subject line: Strategic Plan.
This spring and summer, as part of its strategic planning process for 2016–17, the Cleveland Heights-University Heights Public Library System will be gathering information from community members regarding their aspirations for themselves and their community.
Heights Libraries will gather the data in a variety of ways. Some staff will attend public community meetings, including those of city councils and local civic organizations, to take notes on the concerns that residents raise. Other staff will conduct brief interviews with residents, local business owners, and those who work in our community; and hand out surveys at community events and library programs.
Once collected, library staff will analyze the information, looking for patterns and trends to help guide the next phase of the strategic plan.
Click on the image to the right to view the full-sized Infographic.