Zoom FAQ List


Many library programs have moved online due to the ongoing situation with Covid-19, and they are frequently hosted on the Zoom platform. This may have led some of you to wonder what exactly Zoom is, and how you can register for these programs. Hopefully this Q&A will help answer some of those questions, and it will also let you know what programs are currently available for you to attend as a library patron.

If you still have questions after reading this article, you can always contact the Heights Libraries reference line at (216) 932-3600. Our current reference hours are Tuesdays and Thursdays from 1:30 – 9 pm, and Wednesday, Friday, and Saturday from 10 am – 5 pm.

What is Zoom anyway?

Zoom Video Communications Inc is a software company that provides a platform allowing users to interact with each other in a virtual space via either video conference or online chat. I sort of like to think of it as an old school land line party (if you still remember those), but with the ability to see all of the other participants in your group. That makes it much more like a regular library program, while still allowing us to maintain the social distancing guidelines currently recommended by the CDC.

What kind of equipment do I need to participate in a Zoom program? 

You will need an email address, an internet connection, and a device that allows you to access your email and click on an invite link. Types of devices that you can use include: smart phones and computers with audio and video capabilities. Zoom is compatible with both iOS and Android, and it also provides safety features that make the connection both secure and private to those who have the invite link.

How do I sign up for a Zoom program?

You will need to contact the moderator of the group that you would like to join. You can do this by simply sending them an email and saying that you are interested in the group. From there, you have two options.

  • You can ask for an invite link. At the time of the program, you will go into your email and click on the link, and voila! You will be able to access the discussion.
  • You can ask for the meeting ID and password. This way you do not have to use an invite link, you can simply go to Zoom when it’s time for the meeting and enter the meeting ID and password to join the discussion.

Are Zoom programs free? 

Definitely! There is no cost for patrons to join Zoom programs, and you do not need to sign up for a Zoom account to use this service.


What Zoom programs are currently available from Heights Libraries?


  • Lee Road Knitting Night is hosted every second and fourth Tuesday of the month at 6:30 pm.

Moderator: Jenny G, jgreene@heightslibrary.org, 216-932-3600 (Lee Road Branch)
Upcoming events: July 14, July 28, Aug 11 and 25
Please note: July 14 we will be meeting at the Coventry Peace Park, if inclement weather we will Zoom!


  • Noble Needles Knitting Circle is hosted the 1st and 3rd Thursday of the month from 6:30-8pm. Knit and chat with other knitters on Zoom!

Moderator: Amia Wheatley, awheatle@heightslibrary.org, 216-291-5665 (Noble Neighborhood Branch)
Upcoming Events: Thursday July 2, July 16, August 6, August 20


  • Murder Between the Pages is hosted every Second Tuesday of the month from 7-8:30pm to discuss all things true crime in partnership with Mac’s Backs. Either borrow the books from Heights Libraries or purchase from Mac’s Backs at a 20% discount.

Moderator: Amia Wheatley, awheatle@heightslibrary.org, 216-291-5665 (Noble Neighborhood Branch)
Upcoming Events: Tuesday July 14 Chaos: Charles Manson, the CIA, and the Secret History of the Sixties by Tom O’Neill
Tuesday August 11 Hell’s Princess: The Mystery of Belle Gunness, Butcher of Men by Harold Schecter


  • Matchmakers: What to Read Next is a roundtable discussion for the Matchmakers and library patrons to share what they’ve been reading and learn about new books of interest.

Moderator: Amia Wheatley, awheatle@heightslibrary.org, 216-291-5665 (Noble Neighborhood Branch)
Upcoming Event: Tuesday July 7th, 7-8pm


  • Zeitgeist Zoom Book Club is hosted every Third Tuesday from 7 – 8 PM to discuss the current intellectual, moral, and cultural climate of American society.

Moderator: Jessica R, jrobinso@heightslibrary.org, 216-932-3600 (Lee Road Branch)
Upcoming events: Tues, July 21 Rising Out of Hatred by Eli Saslow
Tues, Aug 18 The Nickel Boys by Colson Whitehead


  • Zoom Storytime is hosted every Wednesday and Saturday at 11 am.

While we are not yet able to have you come in for our storytimes, we have found a way to bring our storytimes to you. Join us as we read books and sing songs in our new Zoom storytime. Zoom Storytime is planned for children 5 and younger. You will receive an email with the Zoom meeting room and password prior to the program. In order to receive the room information, you must provide an email address, and you must have registered more than one hour before the program begins. Please do not share the room information with others who have not signed up. We will not be recording the programs and you may turn your video off if you prefer. We will have a staff member monitor the zoom meeting to insure safety for all ages. Please arrive to the Zoom room within five minutes of the program time. Lastly, please be patient with us as we learn how to bring our best to you wherever you are.

Please register via https://heightslibrary.org/events/event-calendar/ or by calling the Youth Services Department at (216) 932-3600.


*This list may be updated or changed in the future, please contact your local library branch for the most up-to-date information on current library programs.



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