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Branch and Department
| Location | Phone Number |
| Administration | (216) 932-3600 (ext. 1200) |
| Circulation Services Dept. | (216) 932-3600 (ext. 1213) |
| Collections Services | (216) 932-3600 (ext. 1299) |
| Computer Lab | (216) 932-3600 (ext. 1221) |
| Coventry Village Branch | (216) 321-3400 |
| Friends’ Office | (216) 932-3600 (ext. 1234) |
| Noble Neighborhood Branch | (216) 291-5665 |
| Communications Office | (216) 932-3600 (ext. 1277) |
| Reserve a Computer | (216) 932-3600 (ext. 1251) |
| Shipping Room | (216) 932-3600 (ext. 1273) |
| Switchboard Operator | (216) 932-3600 (ext. 1200/0) |
| University Heights Branch | (216) 321-4700 |
Staff Directory
Please call the library’s main number (216-932-3600) and then enter your party’s extension. We have recently changed our extension list and menus so options and extensions have changed.
| Position | Information |
| Adult Services Manager | Tiffani Carter (ext. 1275) tcarter@heightslibrary.org |
| Buildings Manager | Tim Pasbrig (ext. 1270) tpasbrig@heightslibrary.org |
| Circulation Services Manager | Ty Emerson (ext. 1237) temerson@heightslibrary.org |
| Collections Service Manager | Chuck Collins (ext. 1299) ccollins@heightslibrary.org |
| Communications Manager | Sheryl Banks (ext. 1277) sbanks@heightslibrary.org |
| Continuing Education Manager | Heather Howiler (ext. 1287) hhowiler@heightslibrary.org |
| Coventry Branch Manager | Maggie Kinney (ext. 1311) mkinney@heightslibrary.org |
| Deputy Director | Kim DeNero-Ackroyd (ext. 1276) kackroyd@heightslibrary.org |
| Director | Nancy Levin (ext. 1240) nlevin@heightslibrary.org |
| Fiscal Officer | Deborah Herrmann (ext. 1238) dherrman@heightslibrary.org |
| Friends of the Library | ext. 1234 friends@heightslibrary.org |
| Human Resources Manager | Laurie Marotta (ext. 1244) lmarotta@heightslibrary.org |
| IT Manager | Matt Hoffman (ext. 1284) mhoffman@heightslibrary.org |
| Noble Branch Manager | Constance Dickerson (ext. 1331) cdickers@heightslibrary.org |
| Safety & Security Services Manager | Kevin Echols (ext. 1249) kechols@heightslibrary.org |
| Special Projects Manager (Currently unfilled) | |
| University Heights Branch Manager | Sara Phillips (ext. 1341) sphillip@heightslibrary.org |
| Youth Services Manager | Sam Lapides (ext. 1288) slapides@heightslibrary.org |
