Youth Services Associate – Full Time Position – Lee Road Branch

In the Youth Services Department, we provide service to those from birth to age 18 and the adults who care for them, within our own walls and out in the community. We are seeking an individual with excellent communication and customer service skills to join our Youth Services team at the Lee Road branch. Successful candidate should have a passion for public libraries and enjoy working with children from birth to teens. Candidate must also be proficient in technology, enjoy working as a team, and have enthusiasm for a library’s impact on the community it serves.

Requirements

  • Bachelor’s degree or an equivalent combination of experience.
  • Excellent communication skills.
  • Experience working creatively with youth.
  • Customer service experience.
  • Ability to stand, walk, reach, bend, sit, and kneel.
  • Valid driver’s license and transportation to perform outreach.

Responsibilities include, but are not limited to:

  • Assisting with planning and implementation of youth programming.
  • Providing reader’s advisory and reference assistance to children of all ages and their caregiver.
  • Assisting customers of all ages in the full use of the Library and its digital and print resources.
  • Promoting Library resources, programs, and services.

Full time is 40 hours a week; schedule covers mornings, afternoons, and evening shifts with a weekend rotation.

About us

Heights Libraries began its mission to serve the community in 1916. We have grown and expanded significantly in the intervening years, but our founding ideals of providing outstanding library services, staff, and facilities has not changed. Our customers’ needs are our first priority. Our goal is to anticipate and fulfill those needs to provide our customers with a unique and rewarding library experience. We strive to be a community gathering place and provide an environment where all are welcome.

Benefits

Starting salary is $17.75 per hour. We offer Ohio Public Employers Pension, health insurance benefits, six weeks paid parental leave, life insurance, vacation, and sick leave benefits.

Submit cover letter, resume, and application no later than April 30, 2024. No phone calls please.

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